Better Household Limited values your privacy and is committed to protecting your personal data. We ensure that any information you provide is handled securely and in compliance with applicable data protection laws, including the UK Data Protection Act and the General Data Protection Regulation (GDPR).
When you contact us, place an order, or browse our website, we may collect the following types of personal information:
Full name and company name
Contact details (e.g., phone number, email address, delivery address)
Payment and billing information (used solely for transaction purposes)
Your inquiries and feedback regarding our products or services
Website usage data (collected via cookies to enhance user experience)
We use your personal data only for the following purposes:
To process orders and arrange deliveries
To provide customer service and after-sales support
To improve our products, services, and website functionality
To send updates and promotional information (only if you opt in)
To fulfil legal obligations or contractual requirements
We do not sell, rent, or share your personal information with third parties without your consent, except in the following situations:
When working with trusted service providers (e.g., logistics companies, payment processors, or technical support) to fulfil your order
When required by law, regulation, or legal process
All third-party partners are required to comply with data protection standards and confidentiality agreements.
Under data protection laws, you have the right to:
Access the personal data we hold about you
Request correction or deletion of inaccurate or unnecessary data
Withdraw your consent for us to process your data at any time
Opt out of receiving marketing communications
You may contact us at any time to exercise your rights.
We retain your personal data for as long as necessary to meet our business needs and legal obligations. When your data is no longer required, we will securely delete or anonymize it.
Our website uses cookies to optimize your browsing experience. You can adjust your cookie settings via your browser. Disabling cookies may affect the functionality of certain website features.
If you have any questions about this Privacy Policy or wish to access or update your personal data, please contact us at:
Email: info@betterhousehold.co.uk
Address: Unit 107 Golborne Enterprise Park, Golborne, Warrington, Cheshire, England. WA3 3GR