Our services are intended for business customers only. By placing an order, you confirm that you are acting on behalf of a business, not as a consumer.
We make every effort to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors, omissions, or inaccuracies at any time without prior notice.
All orders are subject to availability and acceptance by us.
Custom-made products (e.g., based on customer artwork) are non-refundable and may require longer lead times.
Minimum order quantities may apply for certain items.
Prices are listed in GBP and are exclusive of applicable taxes and shipping fees unless otherwise stated.
Payment must be made in full before dispatch unless a prior credit arrangement is made.
We reserve the right to change prices at any time without prior notice.
Delivery dates are estimates and not guaranteed. Delays may occur due to shipping conditions or supplier availability.
Risk in the goods passes to you upon delivery.
We do not accept returns for custom or perishable items unless faulty.
Claims for damaged or incorrect goods must be made within 3 business days of delivery, with supporting photos.
All content on this website, including logos, images, and product descriptions, is owned by Better Household Limited or used with permission. Unauthorized use is strictly prohibited.
We are not liable for any indirect or consequential losses. Our liability is limited to the amount paid for the products purchased.
These terms are governed by the laws of the U.K. Any disputes arising will be subject to the exclusive jurisdiction of the courts of U.K.
We reserve the right to update these terms at any time. Continued use of the website after changes indicates your acceptance of the new terms.
If you have any questions regarding these Terms and Conditions, please contact us at: info@betterhousehold.co.uk